Shipping policy

Shipping & Delivery Information

Please allow enough time for your parcel box to be delivered and inspected before booking tradespeople or starting any installation work. Parcelbox4you cannot be held responsible for any costs arising from delays, dispatch errors, or items damaged in transit.

Standard Delivery (UK Mainland)
Free – Delivered in 2–3 working days

Next Day Delivery (UK Mainland)
£5.58 – Available for orders placed before 12:00 PM (Monday to Thursday)
Orders placed after this cut-off will usually be dispatched the next working day.

Remote Areas (e.g. Scottish Highlands, Northern Ireland, Channel Islands)

  • Surcharges apply

  • Delivery may take longer depending on courier services and customs procedures

Order Processing and Tracking

  • Orders placed before 12:00 PM (Monday to Friday) are usually dispatched the same day

  • Smaller items are sent via Royal Mail or courier

  • Larger orders are shipped via pallet with delivery in 2–3 working days

    • A recipient must be available between 9:00 AM and 5:00 PM to accept pallet deliveries

    • Re-delivery fees apply if no one is available on site

  • A dispatch confirmation email with tracking will be sent for most orders

Additional Delivery Information

  • Delivery times are estimates, not guarantees

  • Delays can occur due to courier issues, weather, or other factors

  • You may add delivery instructions during checkout. We will do our best to follow them, but not all requests can be accommodated

International Deliveries

  • Shipping charges are calculated at checkout based on region and parcel weight

  • For deliveries to the Republic of Ireland, an EORI number is required to clear customs

  • Any import duties and taxes are the responsibility of the customer

  • Our courier will contact you if customs payments are required. Please respond promptly to avoid delays

  • If pallet delivery is required, we will contact you to arrange the necessary customs paperwork

  • If a shipment is returned to us due to unpaid import charges, additional fees may apply to resend the order

  • If your region is not listed at checkout, please contact us for a custom shipping quote