Shipping policy

Shipping & Delivery Information

Please allow enough time for your parcel box to be delivered and inspected before booking tradespeople or starting any installation work. Parcelbox4you cannot be held responsible for any costs arising from delays, dispatch errors, or items damaged in transit.


Standard Delivery (UK Mainland)
Free – Delivered in 2–3 working days


Next Day Delivery (UK Mainland)
£5.58 – Available for orders placed before 12:00 PM (Monday to Thursday)
Orders placed after this cut-off will usually be dispatched the next working day.


Remote Areas (e.g. Scottish Highlands, Northern Ireland, Channel Islands)

  • Surcharges apply
  • Delivery may take longer depending on courier services and customs procedures


Order Processing and Tracking

  • Orders placed before 12:00 PM (Monday to Friday) are usually dispatched the same day
  • Smaller items are sent via Royal Mail or courier
  • Larger orders are shipped via pallet with delivery in 2–3 working days
    • A recipient must be available between 9:00 AM and 5:00 PM to accept pallet deliveries
    • Re-delivery fees apply if no one is available on site
  • A dispatch confirmation email with tracking will be sent for most orders


Additional Delivery Information

  • Delivery times are estimates, not guarantees
  • Delays can occur due to courier issues, weather, or other factors
  • You may add delivery instructions during checkout. We will do our best to follow them, but not all requests can be accommodated


International Deliveries

  • Shipping charges are calculated at checkout based on region and parcel weight
  • For B2B business deliveries to the Republic of Ireland, an EORI number is required to clear customs 
  • Any import duties and taxes are the responsibility of the customer
  • Our courier will contact you if customs payments are required. Please respond promptly to avoid delays
  • If pallet delivery is required, we will contact you to arrange the necessary customs paperwork
  • If a shipment is returned to us due to unpaid import charges, additional fees may apply to resend the order

• If your region is not listed at checkout, please contact us for a custom shipping quote


EU Shipping (Including Republic of Ireland)
We’re happy to offer shipping across the European Union, with rates calculated at checkout based on the weight and size of your order.
For customers in the Republic of Ireland and other EU countries:

Prices for customers in the Republic of Ireland and other EU countries are displayed in Euros (EUR)

These prices are automatically converted from our GBP prices using live exchange rates and may vary slightly due to Shopify’s FX buffer

UK VAT (20%) is not charged on EU orders .

As a result, prices shown to EU customers do not include VAT

Local VAT and/or import duties may be charged by Irish customs, regardless of whether you're ordering as a business or an individual

We recommend retaining your invoice and contacting your local tax authority or courier if you need clarification on any charges

Customs and Import Charges
  • Our shipping partners may contact you directly regarding customs duties, local VAT, or import fees due before delivery. Please respond promptly to avoid delays.
  • For pallet deliveries or larger orders, we may contact you to prepare additional customs paperwork to ensure a smooth process.
  • If an order is returned to us due to unpaid import charges, re-delivery fees may apply.
If you’re based outside the EU or don’t see a shipping option for your area, feel free to contact us. We’re happy to provide a custom quote or help you arrange collection with your own courier.

By placing an order for delivery to Northern Ireland, the customer confirms that the goods are being purchased for end use within Northern Ireland only and are not intended for resale, onward movement, or re-export to the Republic of Ireland or any other EU member state.

The customer acknowledges that this declaration is a condition of sale and is required to ensure compliance with applicable UK regulations governing trade with Northern Ireland under the Windsor Framework.